Travel with a China tour company to unlock the real China.If you planning a China trip and would like the help of a tour company, should you choose a Chinese or a foreign operator? This page should help in making the right choice for you.
Here we ask, "Is a Chinese or foreign company best for a China trip" from several aspects: communication, China knowledge, product design, authentic China experiences, flexibility/customizing, value for money, and problem solving (during the trip).
1. Communication
A tour operator in your countrywill have the same language and culture as you, so communication will be easier, and they'll know you better. They'll have a website designed specifically for your perusal. Their service will on your wavelength, and in terms you can easily understand.
Our guides are well-selected and well-trained. It is no problem for them to communicate with you.Chinese or China-based tour companies often struggle to bridge the gap into the English-speaking market, they may lose to their foreign competitors in communication.
Themore-experienced and larger China companieslike China Highlights are more proficient in English (some have foreign staff for English consultancy like the author of this article), so communication is passable, or as close to native English as possible.
A benefit of communicating with a Chinese travel agent is that you are getting a China experience even before you leave your country!
2. China Knowledge
与中国专家强调私人旅行188金宝搏官方下载ur service.Foreign tour companiesknow you well; China not so well. It's a lot like going to foreign China with (knowledgeable) foreign companions.
Foreign tour companies areon the outside looking in: introducing similar people to a foreign country.
A China-based tour companywill be introducing you to their home country from your first contact with them, and the best ones take a particular pride in doing it well. A China-based tour operator knows China and its tourism better.
Chinese tour companies areworking from the inside out: introducing their country to foreign people.
However, not all Chinese companies exploit their specialist local knowledge in their tours, preferring to offer low-input, low-cost itineraries.If you really want to get to know China, go with a Chinese agency who use their wealth of knowledge to create a tour that satisfiesyourChina interests.
3. Tour Design
Travel with us to enjoy a private tour to a tea plantation in Hangzhou.Foreign tour companies have the same cultural background as you, and their tour designs will reflect that (if they have invested time in designing their own China tours). Expect products that will give you a familiar tour experience to what you are used to, and winning formulas that have been used to introduce other countries.
There are basically three types of foreign tour companies, who design three types of tours:
a) The "Safari-Operator"
These companies design their own brand offoreign-experienceoradventure small group tours(几个国家)用力推ough actually going there, e.g. Intrepid, Peregrine, Contiki: the "safari-operators".
b) The "Middle-Men"
Then there are those who justsell on traditional Chinese group toursthrough a foreign platform: the middle-men.
These foreign companies are re-packaging tours designed and even owned by Chinese operators, with an added cost for their selling it to you. If there is little China knowledge demonstrated by the staff or website, then "middle-men" is probably what they are.
c) The "Explorer-Guides"
Lastly, there are the (usually small) foreign companies who arrange private tailor-made tours through their own limited China knowledge and contacts: the explorer-guides. These are particularly useful if you are after a specialism like photography or mountaineering.
Chinese Tour Operators — Two Types
For a tour design that's uniquely Chinese, go with a Chinese company… In China, there are basically two sorts of tour operator offering two travel styles: thetraditional largegroup tour and theprivate smallgroup tour.
Most of China'slarge group tour outfitsshow little originality in tour design and have been herding tourists round the same places for decades. This is lowest-possible-cost tourism for the masses. Foreign "middle-men" sell on these mundane products at a markup.
China's private travel enterprisesare far more innovative and competitive. Chinese private tour companies typically invest far more in tour design, every year refining and developing their itineraries and options to give customers an ever-better China experience. See what we haveNew This Year.
4. Authentic China Experiences
This family is learning how to make bamboo rice in a village in Guilin, while traveling with us.Generally with a local tour company you can get more in touch with China.
虽然外国旅游公司,特别是那些that are adventure-trip-orientated, do arrange many local experiences through exploration visits and local outfits, the range is usually limited compared to what a local company with more local contacts can do.
Foreign companies who design their own small group tours often espouse greater concern forresponsible travel, tourism ethics, and eco-tourism. This is also catching on with some Chinese operators, but more slowly. It is something that China Highlights are actively investing in. See more onHow to Travel Ethically in China.
5. Flexibility/Customizing
Visit the Great Wall at your own pace.大多数外国公司don't offer any option to change the tour schedule or content, providing fixed-itinerary, fixed-start-date group tours. You join the tour like a railcar joining a train!
Many Chinese agentsalso just offer traditional large group tours with no flexibility, however they will at least be able to offer more of them. Where a foreign company may only have a tour departing once a week, a Chinese company may have several fixed tours starting every day to choose from. Middle-men foreign companies sell on these inflexible China-agent group tours.
Foreign companies who tailor private toursfor their customers have more limited knowledge and resources than a comparable Chinese travel agency. While they could book a different hotel for you, or even something different on the itinerary, it would have to be somewhere they're familiar with, and could arrange with their local agent.
The most flexibility and customizing abilityis found with Chinese companies who have at their disposal a vast range of tourist industry contacts and experience in tailor-making tours.
Large or locally-based Chinese companiesare familiar with a greater range of hotels, restaurants, sights, activities, etc., and can advise and book according to your needs/interests.
6. Value for Money (overheads + what you want)
You can do what you want to do on a private tour.A China-based tour operatorhas lower overhead costs than a company based in the West, meaning you will usually havethe same essential service for lesswith a Chinese company.
Foreign tour companiesnecessarily use Chinese agents, and some just resell Chinese tour company tours, with less control over them than a Chinese company. In this case, the foreign "middle-man" markup option is definitely less value for money.
Whilea small group tourdesigned by a foreign company will probably be more your style than a traditional Chinese large group tour, it will cost more for doing many of the same things. Probably it will be better value for money, maybe not.
However, the recommended way to find value for money in China is to have your tour tailor-made by a local expert. Then you will only dowhat you want, how you want, without paying for all the standardized group tour inclusions. SeeWhy Your China Trip Should Be a Private Tour… Not a Group Tour.
Apart from a few small, often specialist, foreign outfits, Chinese companies like ourselves are the place to come for customized private tours.
7. Problem Solving (during your trip)
Your private guide is always at your service.What if all does not go according to plan on your trip? What if you become ill or injured? What if you lose something important, or are the victim of crime? What if your transport is delayed, or the weather disrupts plans? What if a hotel isn't to your liking or the tour isn't up to expectations?
What if you'd just like to do something different on the spur of the moment?
Foreign companies aren't as much help.
If you experience problems during your trip and contact a foreign company, they will be comparatively slow to no help at all.
The typical response will be: "We're sorry you are experiencing this issue. However, there isn't anything we can do about it. Have you tried contacting your local tour leader? We will contact the local agent as soon as possible (when an English speaker is available in China, i.e. you're on your own now)."
China-based companies can often fix problems on the spot.
Usually a China-based company will be able to solve on-tour problems quicker.
Some China tour companies (like ourselves) offer a 24/7 helpline for while you are traveling. You can speak to a Chinese travel expert, who can immediately address a situation. A China tour operator has the advantage of language and familiarity with China and Chinese establishments.
If we can't solve your on-tour problems on the spot, we will stand with you through any adjustments to make your tour the best it can be.
China Highlights - A local Chinese Tour Company
Enjoy a private tour with a top Chinese travel company anddiscover China your way.We are in China. We only do China, and do it well. We specialize in authentic Chinese experiences and tailor-made trips.
Unlike those foreign travel companies, who only resell tours, we create unique China experiences. Visit ourChina tour pagesto see samples of how we do.
Or let us know your interests and requirements fora unique tailor-made China tour.
